We keep you informed at every step of your delivery.
Our commitment to our customers is real. We want you to enjoy and feel comfortable at every stage of your purchase — so we'll keep you informed every step of the way, by:
- Confirming receipt of your order by email as soon as it's placed on our online system.
- Packaging and posting your order within 2 business days. Should there be a delay, we'll advise you as soon as possible after your order.
- Securely wrapping your order to protect it during delivery.
- Emailing you a confirmation once the order has been dispatched, with tracking details where the courier provides them.
Physical address required for delivery
Maximise Technology has a large range of products with different shipping requirements. We mainly use couriers, but in some cases we use Australia Post.
We accept orders to physical addresses only — not PO Box addresses, because couriers cannot deliver to a PO Box.
Tracking and delivery times
Once your order is dispatched, we email you a confirmation with consignment details so you can track your delivery. Under usual conditions, with products that are in stock, delivery is expected to arrive within 2–10 days. Should anything be foreseen to change this, we'll email you.
If you're not home
Should you not be available when our couriers come to deliver your order, they'll leave a card advising you of their attempt, with instructions on how to request a redelivery.
If you think there's a good chance you won't be home, please consider providing an alternative address where someone is more likely to be there — a business address, or that of a neighbour. Should you have any concerns about your delivery, please contact us at hello@maximisetechnology.com.au or call us on 1300 769 374.