Customer Care · How to order
How to order
We accept orders through our online store, and you're welcome to call us with your needs on 1300 769 374.
Order online
- Browse our store, select the products you like, and add them to your cart with the Add to Cart button. Can't see what you need? Send an enquiry here.
- Continue shopping around our store, adding anything else you'd like.
- When you're ready, click the shopping cart symbol in the top-right corner to view your cart. Here you can change quantities or remove products, then click Check Out to provide your details and select a payment method.
Order by email
- Browse our store, then email sales@maximisetechnology.com.au with the products you'd like to purchase — the full name and product SKU (shown under the product name on the product page) is ideal.
- Include billing and shipping details — name, address and phone number for each (if they differ), plus an email address for the order.
- Any purchase order or NDIS number, if this is required on the invoice.
- How you'd like to pay.
Order by phone
- Browse our store, select the products you like, and call us on 1300 769 374.
- Provide details of the products you'd like to purchase:
- Full name of the product
- Product SKU (under the product name on the product page) is ideal too
- We'll also need your billing and shipping details:
- Billing name, address, phone number and email
- Delivery name, address and phone number (if different to billing)
- Any purchase order or NDIS number, if this is required on the invoice.
- How you'd like to pay.
How to pay
We accept payment by:
- Credit card — MasterCard, VISA and AMEX.
- PayPal — pay now, or pay in 4 interest-free payments with PayPal.
- Invoice for payment by direct deposit — use this option to obtain an invoice for your NDIS Plan Manager. Note: we wait until payment has cleared before we ship your order.
- Payment via the NDIS MyPlace Portal for NDIS-managed participants — we accept NDIS portal orders only via a therapist or support coordinator, not directly from NDIS participants, to reduce the risk of fraud.
- Account terms for Government, education and Not-For-Profit — we may offer 30-day payment terms, with a purchase order and a minimum order. Please email to discuss your needs or give us a call.
Questions about ordering? Call 1300 769 374 or use the Solution Finder — we're happy to help.