How to order using NDIS funds

NDIS is an important source of funding for people in the disability community, and we have made it easy for our clients to order the mobile technology and accessories they need using their NDIS funds. Everyone including NDIS participants can order online or offline. However you choose to order with us, here are some things you can expect:

  • We are Registered NDIS ProvidersYou can provide different addresses for billing and delivery, so the product can be delivered to a therapist or client as you need.
  • You can provide an NDIS Number to be included on your quote or invoice.
  • Once your payment is completed, you will receive a confirmation email and tax invoice for your order.
  • Orders are generally dispatched within 48 hours and we will email you to confirm this, or any change to this timing.
  • When you order is dispatched, we will provide consignment details so you can track your delivery via the link provided on the email we send you at each stage.
  • You can subscribe to our newsletter to receive the latest information and special offers.
  • You can click here to send a request for our NDIS specific information and forms including our Easy Read guides and feedback form (also available at the bottom of this page).

How to order online

  1. Browse our store and select the products you like and add them to the shopping cart by clicking the 'ADD TO CART' button. Can't see what you need? Send an enquiry here
  2. Continue shopping around our store adding anything else that you would like, before proceeding to the Checkout.
  3. To include NDIS number on the invoice – add the NDIS number in the checkout.

To pay by credit card or Paypal

  • In the PAYMENT METHOD section, select to pay by credit card or Paypal - and complete the payment details in the checkout.
  • An Order Confirmation will be provided immediately.
  • A Tax Invoice will be provided once the order has been dispatched.

To pay by direct deposit - and to request an invoice with NDIS information on it

  • In the PAYMENT METHOD section, select the direct deposit payment method.
  • Make sure that you have provided the NDIS number on the checkout form.
  • An Order Confirmation will be provided immediately, including details for making payment by direct deposit. Please include your number as payment reference so that we can process the order.
  • A Tax Invoice will be provided once the order has been dispatched.

To pay by NDIS - for agency-managed Plans - We are Registered NDIS Providers 

  • In the PAYMENT METHOD section, select the NDIS payment method.
  • Complete the NDIS Order Form.
  • In the NDIS Plan:
  • A Tax Invoice will be provided once the order has been dispatched.

How to request a quote

We understand that our NDIS customers often need a quote before ordering. You can request a quote online here.

  1. Browse our store and click 'ADD TO CART' for any items that are of interest to you.
  2. Once you have finished shopping, go to the CHECKOUT.
  3. Provide us with your details, then in the PAYMENT METHOD section, click 'REQUEST A QUOTE'
  4. We will reply with a formal quote within business hours.

To order by email

  1. Browse our store and select the products you like, and send an email to sales@maximisetechnology.com.au with the products you would like to purchase - the full name and product SKU (see under the product name on the product page) is ideal.

  2. We will also need the details of the billing and shipping - name, address and phone number for each, if they are different. Email address for the order.
  3. Any purchase order or NDIS number if this is required on the invoice.
  4. How you would like to pay. If this is an NDIA managed plan, 
    • Complete the NDIS Order Form.
    • In the NDIS Plan, authorise Maximise Technology to make a payment claim.
    • A Tax Invoice will be provided once the order has been dispatched.

To order by phone

  1. Browse our store and select the products you like, and call us on 1300 769 374.
  2. Provide us with details of the products you would like to purchase:
    • Full name of the product
    • Product SKU (see under the product name on the product page) is ideal too
  3. We will also need the details of the billing and shipping:
    • Billing name, address, phone number and email
    • Delivery name, address and phone number (if different to the Billing details)
  4. Any purchase order or NDIS number if this is required on the invoice.
  5. How you would like to pay.

How to Pay

We accept payment by:

  • Credit card - MasterCard, VISA and AMEX 
  • Paypal - pay now or Pay in 4 interest free payments with PayPal
  • Invoice for payment by Direct Deposit - use this option to obtain an invoice for your NDIS Plan Manager. Note we wait until the payment has been cleared before we ship your order
  • Payment via NDIS MyPlace Portal for NDIS managed participants - see above
  • Account terms may be available for Government, education and Not-For-Profit businesses - we may offer payment terms of 30 days, with a purchase order and minimum order. Please feel free to call or email to discuss your needs.